Field Service

 

IHI strives to meet the expectations of global customers through the value of culture unique to each region. IHI Service Centers are strategically placed around Japan, North America, Australia, and Thailand in order to deliver fast, cost-effective life-cycle solutions around the world.

You can contact our experienced sales personnel and highly-skilled technical staff as well as engineers at our service centers.

Service Center

> JOTO (Japan) > IPST (Thailand) > PSC (Australia) > CSC (USA)

Joto Service Center (Japan)

IHI and IJS (IHI Jet Service Co., Ltd., IHI’s gas turbine and jet engine maintenance subsidiary) established a service center, located in the Joto area in Tokyo, where known as “Tokyo’s manufacturing center”, in May 2009.

Taking full advantage of its location (approximately 20 minutes from Tokyo Station by subway and 30 minutes from IHI’s headquaters building in Toyosu by bus), our field service teams from Joto Service Center can quickly respond to our customers and implement practical and reliable solutions.

Joto Service Center aims for maximizing customer’s satisfaction by utilizing the following properties;

 

■Field Service Capabilities
  • Engine exchange
  • Field implementation of Service Bulletins
  • Level 1 & 2 maintenance
  • DLE(Dry Low Emissions)combustor mapping
  • Variable geometry actuator calibration and function test
  • Equipment shaft and coupling alignment
  • Trim balancing and vibration data analysis
  • Engine and control system troubleshooting
  • Borescope Inspections for engine
  • On-site support for gas turbine operation
  • Upgrade of gas turbine control system
  • IHI lease gas turbine LM6000
■Engineering Support Capabilities
  • Engine condition assessment
  • Remote monitoring and troubleshooting
  • Long-term preventative maintenance planning and management
  • Critical and strategic spare parts planning
  • Engine/component logistics support

 


 

■Joto Service Center

1-8, Tatekawa 3-chome, Sumida-ku,Tokyo 130-0023, JAPAN TEL: + 81-3-5638-2916

 


 

■Other attractions nearby:


Tokyo Skytree  http://www.tokyo-skytree.jp/en/

Asakusa  http://www.japan-guide.com/e/e3004.html

 

 

IHI Power System (Thailand) Co., Ltd.

IHI has secured 30 LM6000 gas turbine generator units in Thailand since 1998 (as of July 2019). Currently IHI provides maintenance for 6 LM6000PD and 5 LM6000PF in Thailand, 2 LM6000PC in Myanmar, and 2 LM6000PA and 2 LM6000PC in Indonesia,2 LM6000PC in Bangladesh under the Long Term Service Agreement.

 

The IHI Power System (Thailand) Co., Ltd. (IPST) has been established (since August 2012) to provide LM6000 engine field services support for both IHI LM6000 customers and other operators of LM6000 gas turbines in Thailand and South-East Asia. Head quarter is located in Bangkok and shop is located in Chonburi(approximately 1.5 hours drive from Bangkok).

 

On both a planned and call-out basis, our IPST team can operate with support from centralized engineering and technical resources via IHI and IPST to meet customers’ requirements.

 

IPST is equipped with Special tools up to GE level 2 maintenance requirements, a LM6000PD Lease engine as well as availability of Thai speaking engineers.

 

■Field Service Capabilities
  • Engine exchange
  • Hot section module replacement
  • Field implementation of Service Bulletins
  • Level 1 & 2 maintenance
  • DLE(Dry Low Emissions)combustor mapping
  • Variable geometry actuator calibration and function test
  • Equipment shaft and coupling alignment
  • Engine and control system troubleshooting
  • Borescope Inspections for engine
  • On-site support for gas turbine operation
  • Upgrade of gas turbine control system
  • IHI lease gas turbine LM6000
■Engineering Support Capabilities
  • Engine condition assessment
  • Remote monitoring and troubleshooting
  • Long-term preventative maintenance planning and management
  • Critical and strategic spare parts planning
  • Engine/component logistics support

 


 

■IHI Power System (Thailand) Co., Ltd.

Head Office

23/24 Sorachai Building 15th Fl., Soi Sukhumvit 63, Sukhumvit Road, North Klongton, Wattana, Bangkok 10110, Thailand

TEL : +66 (0)2 381 6435

 

Chonburi Branch

54 Moo 4, T. Nongsamsak, A. Banbung, Chonburi 20170 THAILAND

TEL: +66-38-379-566 

 


 

■Other attractions nearby: Pattaya http://www.pattaya.net/

 

 

IHI Engineering Australia Pty. Ltd. - Perth Service Centre

IHI and IHI Engineering Australia Pty. Ltd. (IEA - a subsidiary of IHI Corporation, established in 1971) has supplied and installed 16 LM6000 gas turbine generator units in Australia since 1996.

To provide LM6000 engine field services support for both IHI LM6000 customers and other operators of LM6000 gas turbines in Australia / Oceania , IHI established Perth Service Centre (PSC), located in a suburb of Perth, Western Australia, approximately 14 kilometers north of Perth Airport, in 2010.

On both a planned and call-out basis, our team in Perth Service Centre can operate with support from centralized engineering and technical resources in IHI and IEA to meet customers’ operational requirements and corporate QHSE objectives.

Our goal is to minimize your downtime, lower your life cycle costs, and improve the overall performance and reliability of your LM6000 gas turbine power plant.

 

■Field Service Capabilities
  • Engine exchange
  • Hot section module replacement
  • Field implementation of Service Bulletins
  • Level 1 & 2 maintenance
  • DLE(Dry Low Emissions)combustor mapping
  • Variable geometry actuator calibration and function test
  • Equipment shaft and coupling alignment
  • Trim balancing and vibration data analysis
  • Oil system flushing
  • Engine and control system troubleshooting
  • Borescope Inspections for engine
  • On-site support for gas turbine operation
  • Upgrade of gas turbine control system
  • IHI lease gas turbine LM6000
■Engineering Support Capabilities
  • Engine condition assessment
  • Remote monitoring and troubleshooting
  • Long-term preventative maintenance planning and management
  • Critical and strategic spare parts planning
  • Engine/component logistics support

 


 

■IHI Engineering Australia Pty. Ltd.
- Perth Service Centre
2Unit 2, 10 Principal Link, Malaga, WA 6090, AUSTRALIA
TEL: +61-08-9248-4550 | Email: info@ihi.com.au

 


 

■Links

Pattaya

IHI Engineering Australia Pty Ltd (IEA)

■Other attractions nearby:

Perth http://www.perthtourism.com.au/

Swan Valley http://www.swanvalley.com.au/Home

Freemantle http://www.fremantlewesternaustralia.com.au/

Margaret River http://www.margaretriver.com/

 

 

IHI Cheyenne Service Center (USA)

IHI established a service center in Cheyenne, Wyoming , in 2012. IHI Cheyenne Service Center specializes in level 1 and 2 services for the LM6000 gas turbine engines. They also provide field maintenance and engineering service coverage for a quick response in both planned and unplanned outages.

■Field Service Capabilities
  • Engine exchange
  • Hot section module replacement
  • Field implementation of Service Bulletins
  • Level 1 & 2 maintenance
  • DLE(Dry Low Emissions)combustor mapping
  • Engine and control system troubleshooting
  • Borescope Inspections for engine
  • On-site support for gas turbine operation
  • Upgrade of gas turbine control system
  • IHI lease gas turbine LM6000
■Engineering Support Capabilities
  • Engine condition assessment
  • Remote monitoring and troubleshooting
  • Long-term preventative maintenance planning and management
  • Critical and strategic spare parts planning
  • Engine/component logistics support
  • Technical training

 


 

■IHI Cheyenne Service Center
3909 W. 5th Street Cheyenne, WY 82007 USA
TEL: +1-307-638-8983
Open Monday to Friday, 8:30 to 17:00(MST)
TEL: 03-5638-2917

 

 


 

■Links

IHI INC. http://www.ihiincus.com/

■Other attractions nearby:

Yellowstone National Park  http://www.nps.gov/yell/index.htm

Rocky Mountain National Park  http://www.nps.gov/romo/index.htm