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Approach
The IHI Group promotes compliance in accordance with the Basic Rules of Compliance for IHI Group.
The purpose of this initiative is not only to adhere to laws and regulations but also to meet the expectations of society, by understanding the evolving values of society and the demands placed upon us.
Additionally, the IHI Group believes that achieving sustainable growth together with society and our customers requires responding to stakeholder expectations and earning their trust.
Based on this philosophy, we have outlined the principles we must practice in the Basic Code of Conduct for the IHI Group.
Furthermore, we established the IHI Group Code of Action, which provides guidance for how executives and employees of the IHI Group should make decisions and take actions in their daily work to uphold the Basic Code of Conduct for the IHI Group.
Our officers and employees also strive to act in accordance with the Basic Code of Conduct for the IHI Group in their daily work.
Policies
Basic Code of Conduct for the IHI Group
We at the IHI Group are committed to implementing what is necessary to meet the expectations and gain the trust of not only our customers, business partners, shareholders and colleagues, but also the local and international communities, while maintaining an awareness of global issues. By doing so, we aim to enhance our existential value as we move forward into the future and realize our Group’s management philosophies of “Contribute to the development of society through technology” and “Human resources are our single most valuable asset.”
Fundamental and Universal Principles of the Entire IHI Group
Respect for the rule of law and ethical conduct
We strictly observe laws and ordinances based on a clear understanding of their meaning.
We also act sincerely and fairly and in accordance with high ethical standards so that we do not violate social rules or international norms.
Respect for human rights
We fully recognize the importance of, and always strive to respect, human rights during our business activities.
Promotion of mutual understanding
In order to promote mutual understanding with those around us, we strive to disseminate information on our business activities, explain the effects of these activities on the surrounding environment, and engage in an exchange of opinions with our broader communities on a daily basis.
Responsibilities toward People, Society, and the Environment
Responsibilities toward people connected with the IHI Group via our products and services
- We establish relationships of mutual trust with the people with whom we are involved in the course of our business, help solve social issues in a variety of fields by using our abilities to the utmost, and develop and provide products and services to assure more comfortable lives for people around the world.
- We pay full attention to the safety of the products and services we develop and provide and constantly strive to raise the quality level of our products and services by confirming whether they satisfy customers and users.
- We deal appropriately with other parties in our business transactions and seek profit fairly, while at the same time we strive to establish fair and mutually-productive relationships with our customers and business partners.
Responsibilities toward those with whom we work
We strive to respect mutually the character and individuality of all people with whom we work and maintain a safe, supportive, and comfortable environment in which we can work easily.
Responsibilities toward local and international communities
- With an awareness that each one of us is a member of society, we actively take part in initiatives to solve the problems faced by society.
- No matter the region of the world where we conduct our business, we understand the value of the culture unique to each region and strive to meet the expectations of people living there.
- We take a resolute attitude against organizations and forces that threaten social order and safety.
Responsibilities toward the global environment
Based on our recognition that the global environment provides the foundation for the existence of all societies and cultures, we take care so as not harm that which also will be needed by future generations and strive to protect, and reduce the burdens on, the global environment, not only in the course of our provision of products and services but also in all other aspects of our business activities.
Roles and Responsibilities of Senior Management
Roles of Senior Management
- Senior Management recognizes that their role is to ensure the realization of this Code of Conduct and takes the initiative to demonstrate leadership in order to put the purposes of this Code of Conduct into practice.
- Senior Management ensures that this Code of Conduct is known to all people with whom they work and constantly strives to establish, maintain, and improve effective internal systems and to enhance our corporate value.
Responsibilities of Senior Management
If a violation of this Code of Conduct occurs, Senior Management will strive to take the initiative to solve the problem, discover its cause, and prevent the recurrence of similar violations. They also will promptly disclose accurate information to society, clarify the responsibilities and scope of the authority of the persons involved, and impartially take disciplinary action even upon themselves.
IHI Group Code of Action
In order to comply with this Code of Conduct, we establish “IHI Group Code of Action” as the code prescribing how directors, officers, and employees of the IHI Group should make decision and take action in their daily work.
IHI Group Code of Action
- We truly understand and will comply with any and all applicable rules.
- We do not engage in any wrongdoing.
- We respect human rights.
- We make safety and quality for our customers a top priority.
- We enter into fair and legitimate transactions.
- We never impair the safety of ourselves or our colleagues.
- We strictly manage and control information.
- If we discover an issue, we report it immediately.
Basic Rules of Compliance for IHI Group
The IHI Group defines “compliance” as employees and others practicing the following behavior in the course of their work in accordance with the Basic Code of Conduct for the IHI Group.
- Strictly observe all laws, internal rules, and other regulations
- Act in a fair and responsible manner as business people
Governance
The IHI Group has established the Compliance Committee under the Risk Management Conference, which is chaired by the CEO and operates in accordance with the IHI Group Basic Rules on Risk Management.
The Compliance Committee is composed of the Group Compliance Officer as its chairperson, and deliberates and formulates key policies related to compliance, including the prevention of competition law and anti-corruption law violations, and promotes other compliance activities.
Our company also regularly holds Compliance Committee chaired by the President, where we formulate annual company-wide activity policies, evaluate achievements, and exchange information on the status of initiatives in each department.
Risk Management
Compliance Hotline
The IHI Group operates a Compliance Hotline. This hotline serves as an internal reporting mechanism aimed at identifying and addressing potential or actual violations of laws, internal or external rules, at an early stage or before they occur to ensure appropriate corrective measures are taken. The rules prohibit any disadvantageous treatment, harassment, or similar actions against whistleblowers, and individuals who violate this prohibition are subject to disciplinary action in accordance with applicable employment regulations.
The IHI Group provides information on how to use the hotline and its operational policies on the IHI Group’s internal website accessible to group employees. Additionally, the hotline is promoted through compliance-related training programs within the IHI Group.
IHI Group officers, employees, and temporary staff can use this hotline to report issues or consult with an external specialized organization without going through their respective departments.
The hotline is not only available in Japan, but is also operated overseas.
Initiative
Education/Awareness Building
Quality & Compliance Training
The IHI Group extended quality & compliance training for all officers and employees at least once a year to all Group companies beginning in fiscal 2019. The aim of this training is to instill and establish the IHI Group Code of Action as well as its IHI Group Quality Declaration.
Training content also touches on the Basic Code of Conduct for the IHI Group.
From fiscal 2020, the Group has been conducting quality compliance education program with the aim of deepening understanding of quality issues. Case studies are employed to teach the mechanisms and underlying causes of quality-related compliance issues, as well as what should be done to prevent their occurrence. In fiscal 2024, following the discovery of the quality issues, we conducted special training for all managers. In addition, workshops were held for all employees with the aim of instilling and establishing a deeper awareness of quality issues.
Compliance Day
The IHI Group also designated May 10th as “Compliance Day” and has been conducting various activities.


