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Sustainability
Sustainability Management
Dialogue with Stakeholders

Dialogue with Stakeholders

Dialogue with Shareholders and Investors

The IHI Group views its primary stakeholders with a significant influence over ongoing corporate activities as its customers, business partners, shareholders, investors, government agencies, local communities, employees, and NPOs/ NGOs.
As such, the Group values and engages in broad dialogue with these stakeholders. The Integrated Report and Sustainability Data Book are published and the sustainability website is updated as tools for this dialogue.
Topics with stakeholders that are considered particularly vital are reported to the Management Committee and Board of Directors, and are thus reflected in our corporate strategy.

Main Results of Dialogue with Stakeholders in FY2024 (Summary)

Stakeholders	Main Purpose of Dialogue	Example of Dialogues from FY2024	Frequency
Customers	Contributing to solving social issues and customer challenges Ensuring product safety	Daily sales activity Conducting customer satisfaction surveys	Timely
Customers		Providing product safety information	As needed
Business partners	Fair and equitable trade Cultivating mutually beneficial partnerships with business partners	Disseminating the IHI Group Procurement Policy	Regularly
Business partners		CSR procurement monitoring	Timely
Shareholders & investors	Appropriate information disclosure in a timely manner Strengthening mutual trust Enhancing corporate value	Conducting the General Meeting of Shareholders	Once a year
		Holding financial result briefings and telephone conferences	Four times a year
		Conducting plant tours	Five times a year
		Conducting individual meetings Conducting business area meetings	As needed
Government organizations	Forming partnerships with government organizations	Participating in policy boards Participating in joint developments and projects with government organizations	Timely
Local communities	Recognizing ourselves as a member of society Contributing to solving social issues	Hosting events for local communities Holding school visits	Timely
Employees	Developing and securing human resources, our most important management resource	Conducting employee-awareness surveys	Once a year
Employees		Operating a compliance hotline	Regularly
NPOs/NGOs	Examining social issues that could lead to business opportunities	Announcement of view on human rights Explanation of revised editions of the Guidelines for Multinational Enterprises, etc.	Regularly

Dialogue with Shareholders and Investors

Approach to Communications with Shareholders and Investors

The IHI Group builds stronger relationships based on trust with all shareholders and other investors by recognizing accurate, timely disclosure of corporate information as a core principle of a sound financial instruments market, which is why the Group actively engages in communication efforts. In addition to stock investors, the Group also proactively engages in dialogue with bond investors.
The IHI Group is deeply involved in active communication efforts with its domestic and overseas investors to gain greater understanding about the business activities.
In fiscal 2024, the management team visited North America, Europe, and Asia and held dialogues with local institutional investors.

Timely and Proper Disclosure

The IHI Group enhances the scope of various materials disclosed both online and offline for active and fair informational disclosure.
The Group’s basic policy is to promote highly transparent management throughout the entire Group. The Group always discloses accurate and fair information on important management and business matters in a timely manner from the perspective of investors in capital markets. The Group also sees honest Group accountability as a basic policy to define its management direction and main businesses.

Main Dialogue Results with Shareholders and Investors (FY2024)

Investors		604 companies (180 Japanese investors, 424 foreign investors) Focusing on active investors such as growth and value investors, analysts, portfolio managers, ESG personnel, voting rights exercisers, etc. of domestic and foreign institutional investors with a wide range of investment styles.
IHI Representative	CEO	Financial result briefings conducted: Twice Dialogue conducted with Japanese and overseas institutional investors: 28 times
	Officer in charge of Group Finance & Accounting	Financial result briefings conducted: 4 times Dialogue conducted with Japanese and overseas institutional investors: 101 times
	Senior Executive Officers, Executive Officers, Presidents of business areas	Dialogue conducted with Japanese and overseas institutional investors: 85 times
	IR/SR Managers	Dialogue conducted with Japanese and overseas institutional investors: 337 times

Dialogue Results with Bond Investors (FY2024)

Investors	19 companies (12 bond investors, 3 banks, 4 financial institutions)
Main representative	Senior Executive Officer, Officer in charge of Group ESG, Officer in charge of Group Finance & Accounting, Finance & Accounting Division, etc.
Main theme	Financial & accounting strategy, ESG strategy, etc.

Themes of the Main Dialogues Held with Shareholders and Investors (FY2024)

Classification	Main Dialogue Topics
General	Status of deliberations regarding business portfolio Medium to long-term sales growth and profitability outlook for the civil aero-engine business Status of additional inspection program on PW1100G-JM Turbofan Engine Future outlook for the defense business Prospects for monetization of fuel ammonia value chain business Status of cash generation efforts (reducing working capital and improving CCC) and cash allocation policy Status of management consideration with awareness of capital costs and stock prices Progress of balance sheet reform Status of discussions at the Board of Directors following a series of scandals at subsidiaries and progress on measures to prevent recurrence Progress of efforts to reconstruct effective Group governance
E	Progress of initiatives to achieve IHI Carbon Neutrality by 2050 Future outlook for Scope 3 emissions Strengths and the uniqueness of the IHI Group in addressing climate change
S	Specific details about the initiative in the Group human resources strategy Scale of investment in human resources Scale and progress of human resource shift Utilization status of employee-awareness survey results Predicting human rights risks in the supply chain
G	Effectiveness of the Board of Directors Activities of Independent Directors Composition of the Board of Directors Status of deliberations at the Board of Directors regarding ESG and sustainability Background of the policy revision regarding cross-shareholdings

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