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Dialogue with Stakeholders

The IHI Group views its primary stakeholders with a significant influence over ongoing corporate activities as its customers, business partners, shareholders, investors, government agencies, local communities, employees, and NPOs/ NGOs.
As such, the Group values and engages in broad dialogue with these stakeholders. The Integrated Report and Sustainability Data Book are published and the sustainability website is updated as tools for this dialogue.
Topics with stakeholders that are considered particularly vital are reported to the Management Committee and Board of Directors, and are thus reflected in our corporate strategy.

Main Results of Dialogue with Stakeholders in FY2024 (Summary)

Stakeholders Main Purpose of Dialogue Example of Dialogues from FY2024 Frequency
Customers
  • Contributing to solving social issues and customer challenges
  • Ensuring product safety
  • Daily sales activity
  • Conducting customer satisfaction surveys
Timely
  • Providing product safety information
As needed
Business partners
  • Fair and equitable trade
  • Cultivating mutually beneficial partnerships with business partners
  • Disseminating the IHI Group Procurement Policy
Regularly
  • CSR procurement monitoring
Timely
Shareholders & investors
  • Appropriate information disclosure in a timely manner
  • Strengthening mutual trust
  • Enhancing corporate value
  • Conducting the General Meeting of Shareholders
Once a year
  • Holding financial result briefings and telephone conferences
Four times a year
  • Conducting plant tours
Five times a year
  • Conducting individual meetings
  • Conducting business area meetings
As needed
Government organizations
  • Forming partnerships with government organizations
  • Participating in policy boards
  • Participating in joint developments and projects with government organizations
Timely
Local communities
  • Recognizing ourselves as a member of society
  • Contributing to solving social issues
  • Hosting events for local communities
  • Holding school visits
Timely
Employees
  • Developing and securing human resources, our most important management resource
  • Conducting employee-awareness surveys
Once a year
  • Operating a compliance hotline
Regularly
NPOs/NGOs
  • Examining social issues that could lead to business opportunities
  • Announcement of view on human rights
  • Explanation of revised editions of the Guidelines for Multinational Enterprises, etc.
Regularly

Dialogue with Shareholders and Investors

Approach to Communications with Shareholders and Investors

The IHI Group builds stronger relationships based on trust with all shareholders and other investors by recognizing accurate, timely disclosure of corporate information as a core principle of a sound financial instruments market, which is why the Group actively engages in communication efforts. In addition to stock investors, the Group also proactively engages in dialogue with bond investors.
The IHI Group is deeply involved in active communication efforts with its domestic and overseas investors to gain greater understanding about the business activities.
In fiscal 2024, the management team visited North America, Europe, and Asia and held dialogues with local institutional investors.

Timely and Proper Disclosure

The IHI Group enhances the scope of various materials disclosed both online and offline for active and fair informational disclosure.
The Group’s basic policy is to promote highly transparent management throughout the entire Group. The Group always discloses accurate and fair information on important management and business matters in a timely manner from the perspective of investors in capital markets. The Group also sees honest Group accountability as a basic policy to define its management direction and main businesses.

Main Dialogue Results with Shareholders and Investors (FY2024)

Investors
  • 604 companies (180 Japanese investors, 424 foreign investors)
  • Focusing on active investors such as growth and value investors, analysts, portfolio managers, ESG personnel, voting rights exercisers, etc. of domestic and foreign institutional investors with a wide range of investment styles.
IHI Representative CEO
  • Financial result briefings conducted: Twice
  • Dialogue conducted with Japanese and overseas institutional investors: 28 times
Officer in charge of Group Finance & Accounting
  • Financial result briefings conducted: 4 times
  • Dialogue conducted with Japanese and overseas institutional investors: 101 times
Senior Executive Officers, Executive Officers, Presidents of business areas
  • Dialogue conducted with Japanese and overseas institutional investors: 85 times
IR/SR Managers
  • Dialogue conducted with Japanese and overseas institutional investors: 337 times

Dialogue Results with Bond Investors (FY2024)

Investors
  • 19 companies (12 bond investors, 3 banks, 4 financial institutions)
Main representative
  • Senior Executive Officer, Officer in charge of Group ESG, Officer in charge of Group Finance & Accounting, Finance & Accounting Division, etc.
Main theme
  • Financial & accounting strategy, ESG strategy, etc.

Themes of the Main Dialogues Held with Shareholders and Investors (FY2024)

Classification Main Dialogue Topics
General
  • Status of deliberations regarding business portfolio
  • Medium to long-term sales growth and profitability outlook for the civil aero-engine business
  • Status of additional inspection program on PW1100G-JM Turbofan Engine
  • Future outlook for the defense business
  • Prospects for monetization of fuel ammonia value chain business
  • Status of cash generation efforts (reducing working capital and improving CCC) and cash allocation policy
  • Status of management consideration with awareness of capital costs and stock prices
  • Progress of balance sheet reform
  • Status of discussions at the Board of Directors following a series of scandals at subsidiaries and progress on measures to prevent recurrence
  • Progress of efforts to reconstruct effective Group governance
E
  • Progress of initiatives to achieve IHI Carbon Neutrality by 2050
  • Future outlook for Scope 3 emissions
  • Strengths and the uniqueness of the IHI Group in addressing climate change
S
  • Specific details about the initiative in the Group human resources strategy
  • Scale of investment in human resources
  • Scale and progress of human resource shift
  • Utilization status of employee-awareness survey results
  • Predicting human rights risks in the supply chain
G
  • Effectiveness of the Board of Directors
  • Activities of Independent Directors
  • Composition of the Board of Directors
  • Status of deliberations at the Board of Directors regarding ESG and sustainability
  • Background of the policy revision regarding cross-shareholdings

Sustainability Management Top