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Dialogue with Stakeholders

The IHI Group views its primary stakeholders with a significant influence over ongoing corporate activities as its customers, business partners, shareholders, investors, government agencies, local communities, employees, and NPOs/ NGOs.
As such, the Group values and engages in broad dialogue with these stakeholders. The Integrated Report and Sustainability Data Book are published as tools for this dialogue.
Topics with stakeholders that are considered particularly vital are reported to the Management Committee and Board of Directors, and are thus reflected in our corporate strategy.

Main Results of Dialogue with Stakeholders in FY2023 (Summary)

Stakeholders Main Purpose of Dialogue Example of Dialogues from FY2023 Frequency
Customers
  • Contributing to solving social issues and customer challenges
  • Ensuring product safety
  • Daily sales activity
  • Conducting customer satisfaction surveys
Timely
  • Providing product safety information
As needed
Business partners
  • Fair and equitable trade
  • Cultivating mutually beneficial partnerships with business partners
  • Disseminating the IHI Group Procurement Policy
Regularly
  • CSR procurement monitoring
Timely
Shareholders & investors
  • Appropriate information disclosure in a timely manner
  • Strengthening mutual trust
  • Enhancing corporate value
  • Conducting the General Meeting of Shareholders
Annually
  • Holding financial result briefings and telephone conferences
Quarterly
  • Conducting individual meetings
  • Conducting business area meetings
As needed
Government organizations
  • Forming partnerships with government organizations
  • Participating in policy boards
  • Participating in joint developments and projects with government organizations
Timely
Local communities
  • Recognizing ourselves as a member of society
  • Contributing to solving social issues
  • Hosting events for local communities
  • Holding school visits
Timely
Employees
  • Developing and securing human resources, our most important management resource
  • Conducting employee-awareness surveys
Annually
  • Operating a compliance hotline
Regularly
NPOs/NGOs
  • Examining social issues that could lead to business opportunities
  • Announcement of view on human rights
  • Explanation of revised editions of the Guidelines for Multinational Enterprises, etc.
Regularly

Dialogue with UN Agencies

In fiscal 2023, the IHI Group re-held the dialogue with the United Nations Development Programme that had been held in fiscal 2022.
During this dialogue, explanations were given of the OECD Guidelines for Multinational Enterprises on Responsible Business Conduct and the climate change provisions of the proposed CSDDD (EU environment and due diligence directive), as well as an exchange of opinions on future dialogue themes.
The United Nations Development Programme calls for Japanese companies to actively participate in international organizations and initiatives, including the United Nations, and to lead the way as a Japanese company, and to carry out continuous and lasting dialogue and engagement with NGOs and other organizations. It was requested that companies engage in discussions from the perspective of “what are we missing?” and that they confront suggestions from society that may conflict with corporate interests head-on.
The IHI Group will listen carefully to these requests and continue to engage in dialogue with its stakeholders.

Dialogue Results with UN Agencies (FY2023)

UNDP
Dialogue Topics

Explanation of the OECD Guidelines for Multinational Enterprises on Responsible Business Conduct and the climate change provisions of the proposed CSDDD

Dialogue Partners

Mr. Yusuke Taishi and Ms. Akiko Sato, United Nations Development Programme

IHI Participants

Officer in charge of Group ESG, General Manager of Public-Private-Partnership Promotion Department

Dialogue with Shareholders and Investors

Approach to Communications with Shareholders and Investors

The IHI Group builds stronger relationships based on trust with all shareholders and other investors by recognizing accurate, timely disclosure of corporate information as a core principle of a sound financial instruments market, which is why the Group actively engages in communication efforts. In addition to stock investors, the Group also proactively engages in dialogue with bond investors.
The IHI Group is deeply involved in active communication efforts with its domestic and overseas investors to gain greater understanding about the business activities.
In fiscal 2023, the management team visited North America, Europe, and Asia and held dialogues with local institutional investors.

Timely and Proper Disclosure

The IHI Group enhances the scope of various materials disclosed both online and offline for active and fair informational disclosure.
The Group’s basic policy is to promote highly transparent management throughout the entire Group. The Group always discloses accurate and fair information on important management and business matters in a timely manner from the perspective of investors in capital markets. The Group also sees honest Group accountability as a basic policy to define its management direction and main businesses.

Main Dialogue Results with Shareholders and Investors (FY2023)

Investors 361 companies (99 Japanese investors, 262 foreign investors)
Focusing on active investors such as growth and value investors, analysts, portfolio managers, ESG personnel, voting rights exercisers, etc. of domestic and foreign institutional investors with a wide range of investment styles.
IHI Representative CEO Financial result briefings conducted: Twice
Dialogues held: 23 times
Officer in charge of Group Finance & Accounting Financial result briefings conducted: 4 times
Dialogue with sell-side analysts conducted: 37 times
Dialogue conducted with Japanese and overseas institutional investors: 91 times
IR Managers Dialogue conducted with Japanese and overseas institutional investors: 226 times

Dialogue Results with Bond Investors (FY2023)

Investors 30 companies (13 investors, 7 banks, 6 financial institutions, 4 securities companies)
Main representative Senior Executive Officer, Officer in charge of Group ESG, Officer in charge of Group Finance & Accounting, Finance & Accounting Division, etc.
Main theme Financial & accounting strategy, ESG strategy, human resources initiatives, etc.

Themes of the Main Dialogues Held with Shareholders and Investors (FY2023)

Classification Main Dialogue Topics
General
  • Status of deliberations regarding business portfolio
  • Outlook for future expansion of lifecycle business
  • Impact of additional inspection program on PW1100G-JM Turbofan Engine
  • Prospects for monetization of fuel ammonia value chain business
  • Outlook for future expansion of defense business
E
  • Initiatives to achieve IHI Carbon Neutrality by 2050
  • Status of consideration for Scope 3 disclosure
  • Disclosure status of interim targets regarding GHG emission reduction
  • Strengths and the uniqueness of the IHI Group in addressing climate change
S
  • Specific details about the initiative in the Group human resources strategy
  • KPIs for the Group human resources strategy
  • Scale of investment in human resources
  • Utilization status of employee-awareness survey results
  • Predicting human rights risks in the supply chain
G
  • Effectiveness of the Board of Directors
  • Activities of Outside Directors
  • Composition of the Board of Directors
  • Background of materiality identification
  • Status of deliberations at the Board of Directors regarding ESG and sustainability

Sustainability Management Top